Privacy Policy

Overview

CreativePulse ("we", "us") provides AI-powered tools to create expressive videos. This policy explains what we collect, how we use it, and the choices you have when using our services.

Information We Collect

• Account details like email, name, and authentication data.
• Content you upload, such as photos, videos, and reference media, plus the outputs we generate for you.
• Usage data like pages visited, feature usage, device details, IP address, and log information.
• Payment and billing metadata handled by our payment processor (we do not store full card numbers).
• Cookies and similar technologies to keep you signed in and understand how the service is used.

How We Use Information

• Provide, personalize, and improve the service.
• Process your uploads to generate requested content.
• Secure accounts, prevent abuse, and enforce policies.
• Process payments and manage subscriptions or credits.
• Communicate with you about updates, support, or important notices.

How We Share Information

• With trusted vendors that help us host, analyze, process payments, and operate the platform.
• To comply with law, enforce our terms, or protect users and the platform.
• In connection with a business transfer such as a merger, acquisition, or asset sale.
• With your consent or at your direction.

Data Retention

We keep your information for as long as necessary to provide the service, meet legal requirements, or resolve disputes. You can request deletion of your account and associated data at any time, subject to lawful retention obligations.

Your Choices

• Update account information from your dashboard settings.
• Opt out of non-essential emails at any time.
• Request access, deletion, or export of your data by contacting us.
• Manage cookies through your browser settings where available.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

CreativePulse is not intended for children under 13. If we learn that a child has provided personal information, we will delete it in accordance with applicable law.

International Transfers

We may process and store information in countries outside your own. We take steps to ensure appropriate safeguards are in place when transferring data internationally.

Changes to This Policy

We may update this policy from time to time. We will post the latest version on this page and update the "Last updated" date.

Contact Us

For questions or requests about privacy, email us at support@creativepulse.ai.